Course overview

An intensive, advanced-level workshop designed for experienced mediators who are ready to deepen their skills.

Creating truly inclusive workplaces is not just good practice—it's essential leadership in today’s diverse environments where exclusion and discrimination based on race, religion, disability, gender identity, sexual orientation, or simply being ‘different’ are still daily realities. This interactive online workshop empowers leaders to understand the profound impact of unconscious bias and privilege, offering practical strategies to challenge exclusion and foster a culture where every team member feels valued, respected, and supported. Through real-world examples and reflective exercises, participants will build confidence in promoting inclusion, explore their own leadership styles, and learn how to model behaviours that embed lasting inclusive practices within their teams and organisations.

Who should attend

This course is designed for:

• New and emerging leaders in the community services sector
• Managers and professionals who want to create diverse, inclusive workplace cultures
• Anyone seeking practical tools to foster workplace belonging and inclusion

Course structure

By the end of this workshop, participants will:

• Increase awareness of workplace diversity and the impact of exclusion
• Understand how the human need to belong is hard‑wired and influences workplace dynamics
• Recognise how privilege and unconscious bias operate in daily interactions
• Learn five practical strategies to prevent exclusion and foster inclusion
• Practice skills to support colleagues and team members to feel valued and included

About the presenters

Maria Brett is a leadership and organisational development expert with over 20 years’ experience in the non-profit sector. Formerly the CEO of the Counselling and Psychotherapy Federation of Australia, Maria led substantial organisational growth and built a purpose-driven culture grounded in ethics, resilience, and wellbeing. As a psychotherapist and leadership coach, Maria integrates mindfulness, resilience, and courageous leadership into her training, helping leaders to develop strategies for impact that really matter.

Enrolment and course access

When you register, you will be directed to our secure payment gateway. Once confirmed, you will receive access to our online Learning Management System (Moodle), where course details and participation information are provided.

Please note:

• Registrations close 48 hours before the workshop
• Payment must be made at least 2 business days before the training date
• For invoices, proof of payment must be provided 24 hours prior

Technical requirements

To participate in the online workshop, you’ll need access to:

• A desktop or laptop computer
• Reliable internet connection
• Headphones (recommended)
• Microphone and speakers
• A built-in or external webcam

Contact us

For further details or questions, please contact our Centre for Learning and Innovation:

• Phone: (03) 8573 2222
• Email: [email protected]