FAQs

• Visit https://training.rav.org.au/my/.
• Enter your username and password in the login fields.
• Click the Log in button.

• Go to https://training.rav.org.au/my/.
• Click on the "Forgotten your username or password?" link.
• Enter your email address (the one linked to your Moodle account) or your username.
• Check your email for a password reset link and follow the instructions.

• Check your spam/junk folder in case the email was filtered.
• Ensure you entered the correct email address associated with your Moodle account.
• If you still haven't received an email after 10–15 minutes, contact your Moodle support team or email [insert your support contact here] for assistance.

• After logging in, click on your profile (top-right corner).
• Select Preferences > Change password.
• Enter your current password and your new password, then save changes.

• Go to https://training.rav.org.au/my/.
• Click on the "Forgotten your username or password?" link.
• Enter your email address used for your account to receive a username reminder.

After logging in, your Dashboard will display a list of enrolled courses. Click on your course name to enter it.

• Check your Dashboard to ensure you’re enrolled.
• If your course doesn’t appear, it might not be published yet or your enrolment may not be complete.
• Contact your trainer or the Moodle support team at [email protected] if you need assistance.

This is something that you need to change your browser setting on your PC or laptop. Please Google “How to allow popups on ‘your browser name” and follow the instructions. See example below with Chrome:

If you’re still having trouble logging in or resetting your password, please contact us at [email protected]

As a Registered Training Organisation (RTO), RAV provides formal training to students who are then placed in our centres as part of their accredited programs.

While we greatly value the interest of external students seeking placement opportunities, unfortunately, we do not have the organisational capacity to offer placements or internships beyond our formal training programs. Providing such opportunities to external students would place our internal students at a disadvantage.

We encourage you to visit Relationships Australia Victoria’s (RAV’s) Careers portal for information about upcoming employment opportunities with RAV.

You can find current job listings at:

👉 RAV Careers Portal

We appreciate your interest and wish you the best in your search for placement and internship opportunities.