Course overview

Step into leadership with confidence and develop the skills to inspire, support, and guide others effectively.

Taking on leadership responsibilities opens new opportunities but also brings unique challenges. This workshop empowers practitioners in therapeutic and community services to shift from frontline practice into people leadership roles with clarity and impact. You’ll build on your professional expertise to master the art of leading teams, strengthening workplace relationships, and handling the complexities of supervision—all while staying connected to the core values of client-focused practice.

Who should attend

This workshop is ideal for practitioners moving into leadership roles or looking to strengthen their skills in people management. It is particularly suited to professionals in therapeutic and community services, including:

• Counsellors and psychologists
• Social workers and youth workers
• Health and mental health workers
• Program facilitators and allied health professionals.

Course structure

By the end of this workshop, participants will be able to:

• Effectively transition into an inspirational leadership role
• Understand and articulate the difference between leading and managing, including when to apply each approach
• Develop skills to manage competing priorities successfully
• Master techniques for “managing up” to enhance professional relationships
• Apply strategic thinking to navigate and work effectively within organisational systems.

About the presenters

The session is delivered by experienced trainers with extensive expertise in community services leadership, supervision, and practice development. They bring real-world knowledge, ensuring the workshop is relevant, practical, and directly applicable.

Enrolment and course access

• Registrations close 48 hours before scheduled workshops
• Payment must be made at least 2 business days before the training date
• If paying by invoice, proof of payment is required 24 hours ahead of the event.

Technical requirements

To participate in the online workshop, you’ll need access to:

• A desktop or laptop computer
• Reliable internet connection
• Headphones (recommended)
• Microphone and speakers
• A built-in or external webcam

Contact us

For further details or questions, please contact our Centre for Learning and Innovation:

Phone: (03) 8573 2222

Email: [email protected]