About the webinar

The rapid emergence of online service delivery has significantly changed the clinical landscape, making it essential for practitioners to master the unique ethical and practical challenges of working digitally. This essential webinar unpacks the complex issues that arise when delivering clinical services online, providing the specialised knowledge required to maintain professional standards and client safety.

This training, led by clinical psychologist Jeff Roberts, explores the ethical arguments for and against engaging in online counselling. Key topics examined include ensuring client privacy, confidentiality, and security, understanding communication issues specific to online delivery, and identifying the need for training.

Secure your registration to ethically and effectively integrate digital practice into your service model, ensuring robust client care in the online environment. 

Learning outcomes

Participating in this online professional training will enable you to:

• Explore the ethical arguments for and against engagement in online counselling.
• Analyse and manage topics concerning client privacy, confidentiality, and security issues in online service delivery.
• Understand and address communication issues that are specific to delivering clinical services online.
• Identify the necessity for and avenues to acquire special training required for safe and effective online practice.

Who should attend

This webinar is highly relevant for professionals who deliver, or are considering delivering, clinical services online to their clients.

The target audience includes:

• Counsellors and Clinicians
• Psychologists and Clinical Psychologists
• Community Organisation Workers
• Health Professionals
• School Staff and Educators
• Youth Workers
• Child and Family Workers

About the presenters

The webinar is presented by an experienced clinical psychologist. 

Jeff Roberts – a clinical psychologist with more than 15 years' experience in counselling across a variety of mental health settings in Australia and overseas. Jeff is highly experienced in psychological testing and specialises in men's health. He also has experience working with the LGBTQI+ community and the corporate sector, providing coaching, training, and leadership development.

Purchase access

Use the purchase button to process your payment through our secure gateway. As soon as your purchase is complete, we’ll email you the details for immediate access to the recording within our Moodle Learning Management System.

System requirements for online training

To ensure you can participate in this webinar, please have access to the following:

• Desktop or laptop computer
• A reliable, stable internet connection
• Working microphone and speakers
• Webcam (either built-in or external to your computer)
• Headphones (recommended for optimal audio clarity)

Contact us

For further details or questions, please contact our Centre for Learning and Innovation:

Phone: (03) 8573 2222

Email: [email protected]